About this role

Join calls, ask questions, and work to understand how the client's business operates
Document requirements, map out processes, and turn messy workflows into tangible plans
Read through existing code and configurations to understand current operations
Dig into data to answer questions or spot issues
Test out new tools and integrations as part of discovery work
Own your estimates and commitments to timelines

A qualification in IT, computer science, or a related technical field — or equivalent self-taught experience
1–3 years of experience working within an IT team in some capacity (support, QA, development, data analysis, etc.)
Comfortable reading and reasoning about code — you don't need to write it fluently, but you should be able to open a codebase and understand the broad strokes
Strong written and verbal communication skills — you'll be writing a lot of documentation, tickets, and client correspondence
A demonstrated habit of being reliable with deadlines and proactive when things go off track
Hands-on experience with AI-assisted tools (Claude Code, Cursor, GitHub Copilot, Codex, or similar)

Junior Solution Consultant

Key skills