Manager, Inside Sales

Role Overview

• Manage the inside sales specialist team to achieve results across various objectives, including revenue, GP, and customer count
• Lead key change management initiatives relating to compensation, sales organization structure, e-commerce, and market segmentation
• Managing the sales team and all sales activities within the company.
• Set and track sales targets for your team
• Suggest and implement improvements in the sales administration process
• Motivating staff and leading the team to achieve sales targets.
• Interviewing and selecting new members of the sales team.
• Carrying out sales training with sales specialists and role playing sales techniques.
• Ensuring all administration for sales is completed effectively.
• Setting sales targets and activity around key performance indicators.
• Reporting on progress towards sales KPI’s.
• Cold calling customers and selling services and products
• Lead cross-functional projects
• Liaise with Marketing and Pricing, Procurement and other key cross
• functional departments to ensure continue competitive presence and to increase sales
• Report on sales metrics and suggest improvements
• Prepare monthly, quarterly and annual sales forecasts for a sales team within the division
• Use customer feedback to generate ideas about new features and benefits to improve sales
• Research and discover methods to increase customer engagement, retention and loyalty
• Ensure sales, finance and legal policies and procedures are met
• Build an open-communication environment for your team, and inspire people to achieve more than they may believe they can
• Must be flexible with work schedule.

Requirements

• HS Diploma Required
• Bachelors Degree or Masters/MBA Preferred
• Minimum 3 years of related sales management experience specifically in pharmaceutical, medical or healthcare
• Proven work experience as an Inside sales manager
• Hands on experience with Microsoft Office to include ability to work with Excel and Powerpoint
• Highly motivated with a drive to succeed and a passion for sales.
• In-depth understanding of the sales administration process
• Excellent interpersonal and team management skills
• Strong analytical and organizational skills
• Numerical abilities and problem-solving attitude
• Relevant industry experience and knowledge of the company’s market

Benefits

• Generous annual leave
• Reward plans
• Flexible working schedules (dependent on role)
• Access to tailored health support
• Meaningful ways to give back to the community