Shape how systems, data, and programs scale to support a high-growth, mission-driven company
Partner closely with senior leadership to translate business needs into efficient HR solutions
Own and evolve the HR tech stack, ensuring systems support growth and enable data-driven decision-making
Oversee HR data quality, reporting, and analytics to deliver actionable insights across the business
Oversee payroll and benefits administration across the US and Canada with accuracy and consistency
Ensure compliance with all regulatory requirements
Improve documentation, accessibility, and clarity of HR policies and processes for all employees
Manage and optimize relationships with HR vendors to ensure high-quality service

7–10 years of experience in HR or People Operations within a high-growth environment
Experience leading payroll and benefits administration across multiple regions (US and Canada preferred)
Familiarity with HRIS platforms (Dayforce experience a plus)
Strong analytical and process-oriented mindset with the ability to solve complex operational challenges
Experience working with HR data, reporting, and maintaining high standards of data quality
Ability to communicate clearly and concisely, translating insights into actionable recommendations
Experience leading and mentoring remote teams, with the ability to build trust and accountability
Comfort working in a fully remote environment and collaborating across distributed teams
Understanding of HR compliance, risk management, and operational best practices
Exposure to vendor management and building integrated systems across tools and platforms
A passion for building systems and processes that support a mission-driven organization
Qualities that will help you succeed include a high level of ownership, curiosity about new technologies, and a proactive, solution-oriented approach

100% premium coverage for medical, dental, and vision for you and your dependents
Unlimited PTO, plus two company-wide breaks (Fourth of July & end of year)
Up to 12 weeks of fully paid parental leave, plus 6 additional weeks for birth parents
Access to family planning and family care support through Carrot and Maven
Free access to Spring Health, including 5 free therapy and psychiatry sessions
Access to Headspace account for mindfulness and meditation
$150 monthly food stipend
$150 monthly reimbursement for cell phone and internet
Pet insurance allowance
Full home office setup
Free access to UrbanSitter with $625 in quarterly company-paid credits
ActiveHero
One Medical

HR Operations Lead

Key skills