Supports leaders and employees with day-to-day HR needs, including policy interpretation, performance management, employee relations, and general HR inquiries.
Supports employee relations team in investigations and complex employee issues, recommends/implements courses of action based on investigation results.
Maintains accurate and timely updates in HR systems and ensures all HR documentation is completed accurately and within required timeframes.
Supports new store openings, acquisitions and staffing activities by coordinating HR-related tasks and documentation.
Conducts field visits as needed to support execution of HR processes, provide guidance to leaders, and supports team members.
Partners with HR COE to ensure proper handling of escalations and specialized HR processes.
Tracks and reports on basic HR metrics such as turnover, attendance, and employee relations trends with field and leadership teams.
Ensures consistent application of company policies and compliance with federal, state, and local laws.

Bachelor’s degree in human resources, business administration, or equivalent experience required.
4+ years of HR experience in high-volume, multi-site environments (supporting at least 500–1,000 employees).
Experience in retail, distribution, warehouse, grocery, or similar operational environments with a fast-paced, front-line workforce is preferred.
Strong administrative and organizational skills, with the ability to manage multiple priorities simultaneously.
Proven ability to handle employee relations issues with appropriate documentation and risk awareness.
Ability to maintain confidentiality and manage sensitive information with discretion.
Knowledge of federal, state, and local laws, statutes, etc., which govern employment policies and practices.
Strong business acumen with competency in Microsoft Suite (Word, Excel, Power Point, Teams, Power BI, etc.).
PHR or SHRM-CP certification is a plus but not required.
Experience with Workday is a plus.

HR Business Partner

Key skills