Support international purchasing operations, import logistics, supplier coordination, food safety compliance, and cross-functional operational processes
Assist with purchase order creation, tracking, and documentation
Communicate with domestic and international suppliers regarding pricing, availability, and order status
Maintain supplier records, contracts, and product specifications
Support inventory planning by monitoring stock levels and supplier lead times
Help resolve discrepancies related to orders, invoices, and shipments
Coordinate inbound shipments with freight forwarders, customs brokers, and warehouses
Track shipments from origin to destination and provide status updates to internal teams
Prepare and organize import documentation including: Commercial invoices, Packing lists, COAs, Bills of lading
Assist with customs clearance processes and documentation requests
Maintain food safety and regulatory records such as supplier approvals, COAs, and audit documentation
Serve as a primary point of contact for customers throughout the order process
Handle claims professionally and investigate operational discrepancies
Requirements
Minimum 2+ years of experience in: Purchasing, Logistics, Import/export coordination, Food safety, Supply chain operations, Similar operational roles
Previous experience in food ingredients, food manufacturing, or import/export industries strongly preferred
Advanced Microsoft Excel skills, including complex spreadsheet management
Familiarity with ERP systems and order management platforms
Comfortable working with operational, freight, and inventory-related data
Excellent written and verbal communication skills in English
Strong ability to write professional emails and communicate with international suppliers and customers
Strong relationship-building skills with internal teams, freight partners, and vendors
Strong problem-solving and analytical abilities
Highly organized with strong attention to detail and accuracy
Ability to manage multiple priorities and deadlines in fast-paced environments
Collaborative and adaptable mindset with willingness to support across departments
Tech Stack
ERP
Benefits
Opportunity to work in a global and fast-paced operational environment
Exposure to international purchasing, logistics, and compliance operations
Collaborative and supportive cross-functional team culture
Long-term career growth opportunities within operations and supply chain management
High-impact role with visibility across multiple business functions