Staff Technical Product Manager

Role Overview

• Collaborate with business and functional partners and technology teams in specifying requirements, gathering product feedback as needed
• Drive technology discussion and strategy in line with business needs, including AI initiatives
• Define execution plan and approach based on project scope, expected timeline and available budget/resources
• Facilitate convergence of functional and technical knowledge
• Work with technical team often comprising of members of separate organizations to coordinate day-to-day execution as per outlined plan
• Cooperate with and manage external vendors as required
• Ensure pre-defined project management processes and practices are followed
• Drive simplification and improvement as necessary
• Support execution team with resolution of roadblocks and interdependencies
• Partner with technical and functional teams external to the project to ensure their tasks are completed as required
• Manage project risks, scope changes and other non-standard events throughout the life of the project
• Manage stakeholder communication and progress reporting
• Ensure quality of deliverables is verified and matching stakeholder expectations
• Track project outcomes realization and customer satisfaction levels through established metrics against service level
• Ensure lessons learned are collected
• Demonstrates excelling business acumen, knows latest industry trends and is looked at as an internal expert on the product as well as the associated competitive landscape
• Interacts with customers/stakeholders in requirements-gathering, fine tuning, and obtaining product feedback
• Possesses a deep understanding of the technology stack and impact on final product
• Routinely collaborates with UX in design decisions
• Conducts customer and stakeholder interviews and elaborates on personas
• Demonstrate superior persuasion and influencing skills that ensure alignment between customer, product manager and engineering teams
• Prioritizes continuously in accordance with the understanding and validation of customer problems and needs
• Mentors junior team members

Requirements

• Bachelor's Degree in with advanced experience
• Strong knowledge of software design and coding principles
• Experience working in an Agile environment
• Familiarity with versatile implementation options
• Demonstrated customer focus – evaluates decisions through the eyes of the customer, builds strong business relationships, creates processes with customer viewpoint and partners with customers to help shape their future initiatives
• Strong analytical and strong problem solving skills -communicates in a clear and succinct manner and effectively evaluates information / data to make decisions, anticipates obstacles and develops plans to resolve, creates actionable strategies and operational plans
• Change oriented – actively generates process improvements, champions and drives change initiatives, confronts difficult circumstances in creative ways, balances multiple and competing priorities and executes accordingly
• PMP, ScrumMaster or related Project Management certifications
• AI experience is a big advantage

Tech Stack

• PMP

Benefits

• Health & wellness coverage
• Retirement and or savings plans
• Allowances or benefits to support role requirements (e.g., mobility, transport, or role-specific needs such as a company car or allowance where applicable)
• Work-life balance support (e.g., flexible working, leave programs)
• Recognition and incentive programs aligned with performance and company success