About this role
Role Overview
- Choreograph and help design experiences for clients
- Act as the primary interface to wavespace clients
- Ensure a consistent wavespace design experience using approved methodologies and best practices
- Manage session scope, estimates and actual costs
- Manage resourcing for all required session personnel
- Provide direction and performance feedback to the production team
- Manage cadence of calls with client
- Coordinate session design including immersive tools and environments
- Oversee logistics, technical setup, etc.
- Manage account team and delivery team stakeholders
- Conduct delivery of experiences across a wide array of industries
- Oversee experience documentation
- Ensure successful close out
- Accountable for follow-up, reporting, and billing
- Generate additional leads and follow-up wavespace opportunities with stakeholders
Requirements
- Design thinking experience
- Proven track record of successful design and delivery of innovation sessions
- Strong consulting experience
- Adept creative problem-solving skills and the ability to compromise around needs of the client, account team and the design team
- 12+ Years of experience managing design thinking workshops, teams and facilitation
- Advanced degree in Design Thinking
Benefits
- Competitive salary