Lead Legal Ops Program Manager – eDiscovery

Role Overview

• Manage end-to-end eDiscovery execution: intake, scoping, custodian identification, legal holds, preservation, collection, data processing, and performing secure data transfers to support Honeywell attorneys, outside counsel, and internal investigations
• Triage requests, develop scope with legal teams and external vendors, set priorities, and manage timelines across multiple matters
• Track matters, legal holds, and collections in the case/hold management systems; maintain clear status updates and documentation
• Manage SOPs, templates, and chain-of-custody records to ensure consistent, defensible execution
• Flag recurring issues, risks, and bottlenecks and recommend practical workflow improvements
• Manage/administer preservation-in-place within Microsoft 365/Purview as required
• Conduct and oversee defensible forensic collections across common enterprise sources (email, Teams, SharePoint, endpoints, cloud apps); perform basic quality control and coordinate secure data transfers to vendors/outside counsel
• Administer eDiscovery tools (e.g., Relativity One, legal hold, case management): workspace/setup support, access provisioning, imports/exports, troubleshooting, and user guidance
• Coordinate with internal teams (Legal, Compliance, IT, InfoSec, HR) and service providers to complete tasks on schedule; confirm deliverables and resolve exceptions
• Manage activities relating to status reports and core metrics (volume, cycle time, hold compliance, vendor activity/spend) and escalate risks/issues as needed

Requirements

• 5+ years of eDiscovery operations/litigation support experience (holds, preservation, collection, and coordination through review) or 3+ years and master’s degree in related field
• Excellent communication skills to interact with attorneys, IT professionals, and vendors
• Project management experience, proven ability to manage multiple complex, deadline-driven projects simultaneously
• Immediate capability to manage data compliance in Microsoft 365 and execute eDiscovery projects in Relativity
• Bachelor’s degree or equivalent experience, in Computer Science or a legal field
• eDiscovery/digital forensics certification (ACEDS, EnCE, RCA, or similar)
• Experience supporting complex matters in a corporate legal department, law firm, or service provider

Tech Stack

• Cloud

Benefits

• employer subsidized Medical, Dental, Vision, and Life Insurance
• Short-Term and Long-Term Disability
• 401(k) match
• Flexible Spending Accounts
• Health Savings Accounts
• EAP
• Educational Assistance
• Parental Leave
• Paid Time Off (for vacation, personal business, sick time, and parental leave)
• 12 Paid Holidays