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IT Support Officer at Goulburn Valley Health | JobVerse
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IT Support Officer
Goulburn Valley Health
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IT Support Officer
Shepparton, Victoria, Australia
Full Time
2 weeks ago
No Sponsorship
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Key skills
BI
Communication
About this role
Role Overview
Deliver high-quality IT support to HRHA member health services
Provide onsite presence for a minimum of four days per week with remote support
Manage incidents and service requests escalated from internal teams
Ensure that member IT environments are effectively maintained
Identify and escalate emerging risks
Coordinate project-related activities with internal teams and vendors
Participate in an on-call roster and after-hours work
Requirements
Responsible for delivering high-quality information technology support to HRHA member health services
Minimum four days per week onsite presence, with one day allocated to remote support
Contributes to the effective delivery of IT services in accordance with the HRHA Service Catalogue
Supports implementation, maintenance and configuration of workstations and communication systems
Provides responsive end-user support, managing incidents and service requests
Ensures member IT environments are effectively maintained, supported and enhanced
Contributes to coordination of project-related activities and collaborates with internal teams and vendors
Participation in an on-call roster and after-hours work is required
Benefits
Free Community Connector Program to personally welcome and connect you to our wonderful community
Generous salary packaging
Subsidised staff parking and discounted leisure memberships
Flexible work practices and options to purchase additional leave to support work/life balance
Paid parental leave
Professional development and study leave to help reach your learning and career goals
A confidential employee assistance program (EAP) for you and your loved ones
Social club membership offering a range of events, functions and local community discounts
Our CREATE Outstanding monthly, bi-monthly and annual reward and recognition program
Apply Now
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