AVP – Account Manager, Banking and Payments

Role Overview

• The Client Partner role focuses on client engagements, and growth within EXL’s banking accounts.
• You will lead client engagements, manage end-to-end sales cycles, and deliver operational excellence.
• The role requires a deep understanding of the banking domain, proven experience in delivering large projects and the ability to build strong relationships with senior stakeholders.

Requirements

• 10+ years of overall experience, including at least 6+ years in a client facing role in a solutions or account management capacity in the consulting or offshore/outsourcing industry
• Domain knowledge and experience in banking, credit cards, payment networks
• Demonstrated ability to communicate effectively, vertically, and horizontally both internally and in client organizations, with an ability to create and deliver compelling presentations
• Good understanding of new and emerging Digital/Cloud/SaaS technologies
• Strong problem-solving ability with the aptitude to identify strategic solutions to business problems with enterprise-wide implications as a trusted strategic partner to clients
• Must be capable of multitasking with rapidly changing priorities and manage multiple tasks in a dynamic environment
• Must be detail-oriented and able to develop, execute, lead, and maintain complex projects, programs, and assignments.
• Must have highly developed customer relations and negotiation skills with the ability to effectively consult and influence senior executives. Able to provide verifiable references.
• Must have proven ability to contribute to business development efforts and to lead and manage multiple distributed teams to achieve client goals.
• Bachelor's / Master's degree from an accredited institution
• Strong understanding changing landscape of analytics, data, and digital operations / BPS in the Banking industry
• Proven track record in execution and over-achieving financial and non-financial targets
• Strong writing, presentation, conceptual, analytical, and interpersonal skills
• Willingness to travel to meet client needs.

Tech Stack

• Cloud

Benefits

• For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits