Proficient level of English (written and spoken)
Proficient level of Spanish (written and spoken) is a plus
Excellent professional and communication skills
Experience in e-commerce, operations, administrative support or related roles
Experience with reporting tools including Excel, Google Sheets, Shopify, and Amazon reports
Ability to organize and interpret sales, marketing, and operational metrics
Proficient in maintaining dashboards, reports, and KPI tracking systems
Strong organizational and multitasking abilities
Ability to work independently and manage multiple priorities
Experience coordinating with vendors or external partners
Amazon or e-commerce support experience is a plus
Ability to analyze operational and performance data
Strong project coordination, follow-up, and execution management skills
Detail-oriented with strong accountability and problem-solving skills
Proven ability to meet deadlines consistently
Comfortable working within structured processes and established workflows
Ability to quickly learn new systems, software, and workflows
Proficiency with Microsoft Office (Word, Excel, Outlook), and standard business tools (email, spreadsheets, document management)
Reliable computer (Windows 10 or newer), two monitors, and stable high-speed internet

Marketing & E-commerce Operations Assistant

Key skills