Operations Trainer

Role Overview

• Responsible for hands-on training of regional staff using corporate curriculum, procedures and documentation
• Training areas include any Operations function, industry and compliance topics, system releases, new products or clients, and other regional or corporate initiatives
• Responsible for reviewing and integrating all information produced and distributed by Luminare Health Corporate Training

Requirements

• High School Diploma or GED equivalent
• 2-5 years claim processing, medical insurance and or TPA experience
• Self-directed individual who works well with minimal supervision
• Excellent verbal and written communication skills
• Strong leadership, organizational and interpersonal skills
• Ability to work effectively and collaborate with employees, co-workers and team members
• Flexible; open to continued process improvement
• Proficient in MS Word and working knowledge Excel
• Ability to learn new/proprietary systems and to adapt to various system platforms
• Willing to travel within region and to other regional offices or training/conference locations

Benefits

• Health and wellness benefits
• 401(k) savings plan
• Pension plan
• Paid time off
• Paid parental leave
• Disability insurance
• Supplemental life insurance
• Employee assistance program
• Paid holidays
• Tuition reimbursement
• Other incentives