IT Operations Analyst

Role Overview

• Maintain centralized tracking of IT contracts, including start/end dates, renewals, funding sources, and contractual commitments
• Monitor contract milestones and initiate contract review and renewal processes in coordination with IT owners, Procurement, and Legal
• Support contract change tracking, amendments, and extensions to ensure spend alignment and governance
• Support IT operational procurement processes, including requisitions, purchase orders, and vendor onboarding coordination
• Assist with invoice validation, ensuring charges align with contract terms, rates, and approved spend
• Track invoice status, resolve discrepancies, and support timely payment processing with Finance and vendors
• Track and reconcile IT operational spend, including managed services, software, hardware, and contractor costs
• Support monthly actuals tracking, variance analysis, and rolling spend forecasts
• Provide visibility into committed vs. forecasted spend to support operational and financial decision-making
• Partner with IT Directors and Managers during the annual IT budgeting process
• Consolidate budget inputs, validate assumptions, and support submission of operational IT budgets
• Prepare financial summaries, dashboards, and materials for IT leadership reviews and governance forums
• Provide ad-hoc analysis and financial support to IT leaders to support vendor, contract, and spend decisions
• Support IT financial governance processes and documentation
• Assist with audit readiness activities by ensuring contract, invoice, and spend records are complete, accurate, and traceable
• Support compliance requirements in regulated environments as needed
• Maintain and enhance tools, templates, and dashboards supporting IT financial operations and contract tracking
• Identify opportunities to improve data accuracy, reporting efficiency, and financial visibility across IT

Requirements

• Bachelor’s degree in business, Finance, Accounting, Supply Chain, or Information Systems, or equivalent experience
• 2 years of experience supporting IT financial operations, contract administration, procurement support, or budgeting activities
• Strong financial, analytical, and reconciliation skills
• Advanced proficiency in Microsoft Excel
• Strong attention to detail and ability to manage multiple financial workstreams
• Effective communicator able to partner with both technical and finance stakeholders.

Benefits

• medical
• dental
• vision
• disability
• life insurance
• adoption benefits
• Parental leave is available after one year
• 401(k) plan with company matching contributions
• 80 hours (10 days) of company designated holidays per year
• annual allotment of paid time off