IT Governance & Operations Analyst

Role Overview

• Coordinate ITGC-related audit support activities, including tracking internal and external audit requests, following up with control owners, reviewing evidence packages, and escalating timeline risks as needed
• Prepare and maintain monthly reporting packages covering audit health, budget health, production support metrics, trends, anomalies, and improvement opportunities
• Support IT budget processes by categorizing monthly cost center transactions, preparing reconciliation materials, documenting variance notes, and partnering with IT and finance stakeholders on coding accuracy
• Build and maintain an IT contract catalog, including renewal dates, notice periods, vendor contacts, key commercial terms, and documentation readiness checkpoints
• Manage IT purchase request support, including request submission, coding validation, documentation review, status tracking, and follow-up with approvers and requestors
• Document recurring governance processes, maintain process playbooks, identify recurring gaps, and recommend practical improvements to reduce rework and increase consistency.

Requirements

• Mid-level experience in IT governance, IT audit support, IT operations, finance operations, procurement support, or a related business support function
• Working knowledge of IT general controls, audit evidence requirements, internal/external audit coordination, or control documentation practices
• Strong analytical skills with the ability to identify trends, recurring issues, process gaps, and improvement opportunities
• Advanced proficiency with Microsoft Excel, including pivot tables, structured trackers, reconciliation templates, and reporting tools; exposure to BI reporting tools is a plus
• Excellent organizational skills with the ability to manage multiple requests, deadlines, stakeholders, and documentation requirements with accuracy and follow-through
• Strong written and verbal communication skills, with the ability to partner effectively with IT leaders, finance partners, control owners, auditors, vendors, and approvers.

Benefits

• A standard benefits package designed to support employee well-being
• Opportunities to strengthen your expertise across audit coordination, metrics reporting, budgeting support, contract tracking, and IT procurement operations