Inside Sales Representative, Bilingual – English, French

Role Overview

• Respond to inbound inquiries from homeowners
• Conduct outbound calls to follow up on leads and re-engage prospects
• Qualify potential customers based on project needs
• Schedule in-home appointments for outside sales representatives
• Accurately input and manage customer information in CRM
• Meet or exceed daily, weekly, and monthly targets
• Provide a professional and positive customer experience on every call

Requirements

• Previous experience in inside sales, a call center, or appointment setting.
• Strong communication and interpersonal skills
• Comfortable making a high volume of calls daily
• Self-motivated with a results-driven mindset
• Ability to work independently in a remote environment
• Basic computer skills and familiarity with CRM systems
• Experience in the home improvement or construction industry is a plus

Benefits

• Competitive hourly pay and/or performance-based bonuses
• Remote work environment
• Ongoing training and support
• Opportunities for growth within the company