Business Operations Partner – EMEA, LATAM

Role Overview

• Deliver end-to-end, high-quality service to Country/Cluster leadership by coordinating operational activities
• Acts as the internal business operations point of contact (SPOC) for assigned country/cluster
• Partners closely with cluster leadership to translate strategy into execution
• Supports cluster leadership by coordinating operational activities, enabling governance and cadence
• Acts as the connector between the cluster and central operations
• Functions as an early-warning system for capacity constraints, risks, operational excellence and service-quality issues
• Ensures alignment with regional POR, readiness, and financial planning

Requirements

• Strong analytical, problem-solving, and execution skills
• Excellent communication and stakeholder management abilities
• Experience working cross-functionally and influencing without direct authority
• Ability to translate company strategy into execution
• Services knowledge with focus on SSD
• Comfort working with performance metrics, dashboards, and operational data
• Proactiveness
• Financial/business acumen
• Executive level presentation skills

Benefits

• Health & Wellbeing
• Personal & Professional Development
• Unconditional Inclusion