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Junior Customer Service Specialist, Spanish at PPG | JobVerse
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Junior Customer Service Specialist, Spanish
PPG
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Junior Customer Service Specialist, Spanish
Wrocław, Lower Silesia, Poland
Full Time
1 week ago
Visa Sponsorship
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Key skills
Sales
About this role
Role Overview
Update and maintain customer data, orders, pricing, and transactions with high accuracy
Ensure data integrity and confidentiality
Analyze inquiries, resolve discrepancies, and handle issues effectively
Maintain documentation and keep procedures (e.g., SOPs) up to date
Collaborate with Sales, Marketing, Operations, Finance, IT
Prepare invoices, statements, and billing documents
Respond to internal team inquiries and support daily operational tasks
Identify process improvement opportunities and propose solutions
Conduct quality checks and implement corrective actions
Prepare reports, dashboards, and performance metrics
Participate in internal training and support continuous learning
Assist with process transitions and create documentation
Prepare and deliver process-related presentations
Promote PPG Way values and support local initiatives
Perform other duties as assigned
Requirements
Knowledge of English and Spanish at B2 level
Proficiency in MS Office, knowledge of Excel
Strong teamwork skills
Responsibility, accuracy, and attention to detail
Ability to solve problems and work independently
Benefits
Health insurance
Professional development opportunities
Apply Now
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