Key skills
Sales
About this role
Role Overview
- Update and maintain customer data, orders, pricing, and transactions with high accuracy
- Ensure data integrity and confidentiality
- Analyze inquiries, resolve discrepancies, and handle issues effectively
- Maintain documentation and keep procedures (e.g., SOPs) up to date
- Collaborate with Sales, Marketing, Operations, Finance, IT
- Prepare invoices, statements, and billing documents
- Respond to internal team inquiries and support daily operational tasks
- Identify process improvement opportunities and propose solutions
- Conduct quality checks and implement corrective actions
- Prepare reports, dashboards, and performance metrics
- Participate in internal training and support continuous learning
- Assist with process transitions and create documentation
- Prepare and deliver process-related presentations
- Promote PPG Way values and support local initiatives
- Perform other duties as assigned
Requirements
- Knowledge of English and Spanish at B2 level
- Proficiency in MS Office, knowledge of Excel
- Strong teamwork skills
- Responsibility, accuracy, and attention to detail
- Ability to solve problems and work independently
Benefits
- Health insurance
- Professional development opportunities