Home
Jobs
Saved
Resumes
Customer Adoption Manager at G-P | JobVerse
JobVerse
Home
Jobs
Recruiters
Companies
Pricing
Blog
Jobs
/
Customer Adoption Manager
G-P
Remote
Website
LinkedIn
Customer Adoption Manager
Ireland
Full Time
3 weeks ago
No Sponsorship
Apply Now
Key skills
SaaS
Communication
Presentation Skills
Customer Success
Sales
About this role
Role Overview
Manage the smooth transition from sales to customer success or growth teams
Conduct comprehensive demos and lead customer orientation calls
Review and validate sales forecasts
Confirm or adjust customer segmentation and ensure correct assignment to Customer Success Managers (CSMs)
Regularly audit customer progress through the adoption process
Ensure smooth handover of accounts to the CSM
Collaborate closely with CSMs to align on customer goals
Document customer health, usage, and feedback
Requirements
Proven experience in customer onboarding, adoption management, or customer success in a SaaS or tech environment.
Excellent communication and presentation skills, with the ability to lead successfully customer demos and orientation sessions.
Exceptional organizational skills with a focus on details and follow-up.
Ability to work cross-functionally with sales, customer success, and CPMs to ensure seamless transitions and ongoing engagement.
Analytical mindset, with the ability to review data, validate forecasts, and track key adoption metrics.
Benefits
Generous paid parental leave
Flexible time off
Spending accounts
Medical insurance
Dental insurance
Vision insurance
Sabbatical after 5 years and more.
Apply Now
Home
Jobs
Saved
Resumes