Logistics Operations Analyst I

Role Overview

• Maintain and process all inbound and outbound receiving and shipping records using vendor systems and processes
• Coordinate with carriers to ensure timely and accurate delivery of inbound and outbound shipments
• Expedite shipments when required to meet business and customer needs
• Review transportation incidents and accident root causes, working with transporters to determine fault
• Process documentation to secure reimbursement for transportation-related damage
• Investigate and resolve internal and external shipping and receiving issues
• Partner with internal functional teams to resolve operational issues and improve process effectiveness
• Collaborate with Used Truck Acquisitions and Sales teams to monitor and enhance customer satisfaction
• Create, analyze, and distribute operational, inventory, and performance reports
• Coordinate shipment timing for used truck sales across retail, wholesale, and export channels
• Support KPI analysis and corrective action implementation in partnership with Analyst II
• Monitor storage inventory and ensure repairs are reviewed, approved, and processed for payment
• Conduct quarterly audits of storage inventory, repairs, and approvals, maintaining accurate audit records
• Ensure all shipping, inventory, and vendor documentation remains current and compliant
• Participate in inventory, vendor, and customer fleet meetings to report shipment status
• Participate in or lead special projects focused on process improvement
• Maintain performance metrics and KPIs for compliance tracking and reporting

Requirements

• Bachelor’s degree and 0-2 years of relevant experience, or 4 years of relevant experience in lieu of degree, is required
• Requires basic understanding of theories, practices, and procedures related to job field
• Works within standard practices and procedures to analyze information and problems of limited scope
• Works within standardized procedures to meet objectives and deadlines

Benefits

• annual bonus program
• 401k company contribution with company match up to 6% as well as non-elective company contribution of 3
• 7% depending on age
• starting at 4 weeks paid vacation
• 13+ calendar holidays
• 8 weeks paid parental leave
• employee assistance program
• comprehensive healthcare plans and wellness programs
• onsite fitness (at some locations)
• tuition assistance and volunteer paid time off
• short-term and long-term disability plans