Manage day-to-day administration of health, welfare, retirement, leave/time off, and wellness programs for Brazil, Canada, and the United States
Ensure accurate enrollment, eligibility, and life event processing
Partner with vendors and brokers to resolve issues and improve service delivery
Support annual open enrollment planning, execution, and communications
Maintain documentation of processes, controls, and plan details
Utilize AI and other tools to build efficiencies into the administration of benefits
Serve as the functional expert for benefits within the HCM system (Workday)
Maintain benefits modules, including plan setup, eligibility rules, and rates
Audit and validate benefits data to ensure accuracy across systems and vendors
Lead or support system implementations, upgrades, and integrations related to benefits
Build and maintain dashboards and reports for HR leadership and finance in partnership with our HCM team
Act as a subject matter expert for employee benefits inquiries
Develop clear communications and educational materials
Partner with the People & Culture team and cross functional partners to enhance the employee experience
Support employees with all leave and time off requests for the Americas

3+ years of experience administering benefits programs and leave of absences in a multinational organization
Experience working with HRIS and leave management systems, Workday strongly preferred
Knowledge of statutory and supplementary benefits; experience with Brazil and Canada benefits preferred
In-depth knowledge of statutory and/or US state leave regulations
Willingness to support benefits globally, if needed

Medical, dental, and vision coverage
401(k) with company match
Paid parental leave, caregiver leave, and flexible time off
Mental health support and wellness reimbursement
Career development and education assistance
A monthly Connectivity Plus stipend of $150 to support remote work-related expenses
An annual $200 home office reimbursement

Benefits Partner

Key skills