Provide services that will range in scope from performing standard maintenance, troubleshooting, installation, and calibration of Way gate Technologies: X-ray.
Testing machine hardware and software products at Way gate and customer locations.
Maintain, repair, and install industrial x-ray systems and supporting peripheral equipment, such as: X-ray tubes, coolers, scanners, stepper motors/controllers, power supplies, high voltage control circuits, motion control and high-end PC.
Provide customers with technical support via phone and onsite service.
Timely completion of standard service reports, invoicing packages, and other administrative requirements.
Responsible for driving customer satisfaction from commitment through quality service standards.
Monitor site safety during work scope execution.
Ability to travel overnight approximately 70% of the time.

Possess a Diploma / Degree in Electrical / Electronics / Instrumentation or equivalent
At least 3+ years of previous experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment
Must be able to regularly lift and/or move up to 10Kg
Frequently lift and/or move up to 20kg
Willing to submit to a background investigation, including verification of past employment, criminal history, driving record, and educational background
Possess a valid driver's license and passport (or be able to obtain a passport).

Field Service Engineer

Key skills