Create compelling content and messages and implement across multiple channels to engage colleagues about priorities and progress aligned to our purpose, strategy and values.
This includes managing the organisation’s intranet and multi-media channels.
Deliver employee communication campaigns, projects and events that support Bright Horizons key strategic themes
Proactively source compelling stories from within Bright Horizons and share on relevant channels to drive colleague engagement and support our strategy
Gather and utilise employee data insights and analysis to help influence communication priorities and decision-making
Ensure plans and messaging are aligned and maximised by working collaboratively with colleagues across the business
Develop strong relationships with leaders and colleagues, especially in our nurseries
Keep up to date with the latest employee communications research, techniques and approach
Comply with Bright Horizons policies and procedures regarding the operation of services and the employment of colleagues, while actively promoting the core values of the business

Exceptional writing ability, particularly in developing short, fresh content using straightforward language across multiple channels
Proven experience in producing content across different channels, including written stories, videos, audio formats and other creative mediums such as Canva
An “ideas person” with a creative eye and strong attention to detail
A proactive mindset and the confidence to take initiative when identifying opportunities or solving problems
Ability to prioritise competing demands and manage different stakeholders
Strong reporting ability, gathering, interpreting and analysing engagement data to help demonstrate return on investment and inform decision making
A self-starter, able to work independently with minimal direction, at a fast pace
Passionate about working at a purpose-led organisation committed to inclusion and creating a culture of belonging

Flexible working and holiday entitlements
Discounted childcare in one of our nurseries
Quarterly Employee Appreciation Weeks
Annual gala award evening
Fantastic range of discounts on high street retailers, grocery stores, cinema tickets, holidays and more
Wide range of wellbeing resources, supporting our teams for the ups and downs of daily life

Internal Communications Lead

Key skills