Responsible for developing and managing reporting, analytics, and data processes that support the successful sunset of the Payments & Invoicing (P&I) platform
Ensure data integrity, client tracking accuracy, and actionable insights to drive client migration, reduce risk, and enable leadership decision-making
Contributes to the development of digital strategies and process transformations to deliver industry leading solutions with impactful business results
Manages a large program or a portfolio of projects overseeing timeline, budgets, and resource allocation
Promotes governance, risk management, and analytics best practices to drive roadmap and prioritization at the portfolio level
Supports a program or portfolio business case, funding, progress status, promotion, and advocacy across the bank
Crafts powerful narratives and storytelling to drive awareness and rally support amongst executives across the bank
Builds alliances, negotiates, and influences stakeholders across multiple levels and functions within the bank to drive outcomes
Demonstrates critical thinking and leverages findings and data to make informed decisions across digital delivery, prioritization, negotiation, hiring, and staffing activities
May have responsibilities for managing associates.

10+ years of relevant experience
Advanced proficiency in reporting and analytics tools (e.g., SQL, Tableau, Power BI, Excel)
Strong ability to manipulate, analyze, and interpret large datasets
Experience building automated, scalable reporting solutions
Deep understanding of data governance, validation, and reconciliation processes
Proven ability to identify and resolve data quality issues across multiple systems
Experience managing complex datasets and client-level tracking
Experience building and managing end-to-end processes, particularly client or portfolio tracking
Strong organizational skills with the ability to manage multiple priorities and dependencies
Ability to create repeatable, controlled processes in a fast-paced environment
Strong ability to translate data into clear business insights and recommendations
Experience supporting executive-level reporting and decision-making
Excellent communication and stakeholder management skills.

Digital Director

Key skills