Director, Ignite Ambassador Manager

Role Overview

• Manage and develop a national cohort of up to 50 campus ambassadors (50%)
• Cultivate, hire, coach, support, and hold accountable a distributed team of Ignite alumni ambassadors, maintaining regular 1:1 and cohort-wide touchpoints that drive performance, impact, belonging, and growth.
• Build upon past learnings to develop a targeted early talent ambassador program (20%)
• Build and refine the systems, training, onboarding, and activation playbooks that enable Ignite ambassadors to generate undergraduate leads and cultivate community on their campuses.
• Drive lead generation results and track pipeline health (15%)
• Set clear goals for ambassador-driven lead volume, monitor progress against benchmarks, and use data to adjust strategy and coaching in real time.
• Coordinate across internal TFA teams to align ambassador activity with broader recruitment strategy (10%)
• Partner with early talent recruiters, recruitment team leaders, regional staff, and other relevant teams to ensure ambassador efforts connect to and strengthen TFA's existing campus presence and recruitment funnel.
• Manage program operations and reporting (5%)
• Maintain ambassador records, performance data, and program documentation, and surface insights and updates to leadership on a regular cadence.

Requirements

• 5+ years of professional experience in recruitment, talent acquisition, leadership development, higher education, nonprofit management, or a related field required.
• Prior Teach For America (TFA) college recruitment experience with a strong record of results required.
• Experience directly managing and developing a distributed team, ambassador program, fellowship, internship program, student leadership program, or other network-based initiatives.
• Management of distributed or remote teams, particularly in environments where direct reports are spread across multiple geographies and operate with significant autonomy preferred.
• In-depth understanding of TFA’s programmatic offerings, including our corps members and Ignite fellow programs.
• Familiarity with TFA campus recruiting, university relations, or undergraduate pipeline development, including an understanding of what drives college student engagement and peer-to-peer influence.
• Demonstrated success creating accountability, engagement, and performance management systems for individuals operating across multiple locations or campuses.
• Experience using quantitative and qualitative data to monitor performance, identify trends, evaluate program effectiveness, and adjust strategy.
• Experience building or scaling a new program, fellowship, or ambassador network from an early stage, including designing onboarding, training, and performance management systems.
• Exposure to lead generation, field marketing, or community-building strategies in a campus or youth-facing context.
• Graduate-level education in education leadership, nonprofit management, organizational development, or a related field is a plus but not required.

Benefits

• Health insurance
• Retirement plans
• Paid time off
• Flexible work arrangements
• Professional development opportunities