Review demand pipeline and generate capacity to enable effective staffing on projects.
Ensure all open staffing requests are fulfilled within the defined SLAs.
Fulfill all staffing requests as per client needs, staffing portfolio plans, scope of work, skills, prior experience, client continuity, productivity thresholds etc.
Ensure 100% compliance to all compliance restrictions and business rules associated with resource allocations and staffing on projects.
Demonstrate success against all business, operational and people management KPIs.
Monitor and resolve overbooking and staffing conflicts by providing practical and effective alternate staffing solutions.
Minimize staffing gaps, reduce non billable time and optimize staffing during busy periods.
Analyze and execute staffing solutions to meet unplanned demands.
Publish effective reports and dashboards to monitor, analyze and report against key KPIs.
Participate in business meetings, stakeholder connects and deployment reviews.
Perform regular reviews to ensure quality of delivery.
Drive continuous improvement, process transformation and automation to create measurable efficiencies within the team.

Graduate or post-graduate in any workstream, with a good academic record.
4 – 5 years of relevant, post-qualification work experience in a reputed organization with a proven track record of career growth and stability.
1 – 2 years of experience in managing stakeholders will be preferred.
Must have hands-on knowledge of working on staffing tools.
Client focused and solution-oriented mindset will be mandatory.
Prior experience of working in cross-location teams will be preferred.
Excellent interpersonal and communication skills.
Good negotiation skills.
Excellent organizational and time-management skills with a proven record of working under tight deadlines.
Ability to analyze large data and identify trends to draw intelligent inferences and projections will be preferred.
Good working knowledge of MS Excel and MS PowerPoint. The incumbent should have very good understanding of Excel functions, formulae, Pivot tables, Charts and tables.

Senior Associate, Assurance Deployment

Key skills