Somerville, Massachusetts, United States of America
Full Time
3 weeks ago
$110,000 - $130,000 USD
Visa Sponsor
Key skills
LeadershipCommunicationCustomer Success
About this role
Role Overview
Manage project plans, timelines, budgets, and deliverables collaboratively with cross-functional teams and customers
Collaborate with internal experts and customers to define project success and requirements
Lead organization of information and communication to allow teams to focus on project work
Provide expertise and thought leadership to guide customers through manufacturing digital transformations
Understand technical project details enough to manage and escalate when needed
Scope and quote projects for customers
Contribute to internal process development and continuous improvement
25% expected travel
Requirements
5+ years work experience in continuous improvement, process engineering, manufacturing / production operations, manufacturing management consulting, customer success operations or equivalent
Experience working with multi-divisional, multi-geographical customers and managing stakeholders across multiple functions
Experience working with manufacturing operations
Ability to develop project plans with owners and timelines, for teams that include customers, partners, and internal resources
Interpersonal, written and oral communication skills, including running meetings and delivering executive-level presentations
Benefits
Direct impact on product and culture
Company equity
Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K)
Flexible work schedule and unlimited vacation policy
Virtual company events and happy hours
Fitness subsidies
An inclusive, dog-friendly office with diverse and inspiring colleagues