Drive strategic initiatives that shape how we engage, retain, and grow our customer base
Conduct advanced market, customer, and product analyses to uncover whitespace opportunities, inform strategic bets, and guide resource allocation
Own and evolve the reporting framework for sales and post-sales KPIs—translating insights into recommendations that shape our post-sales strategy
Act as a strategic thought partner to GTM leadership—bringing analytical rigor and business acumen to inform key decisions and go-to-market priorities
Provide high-impact operational support to the Sales organization, proactively identifying bottlenecks and implementing scalable solutions to improve performance
Run and evolve key operating cadences, including business performance deep dives, and executive-level business reviews across post-sales teams
Collaborate cross-functionally with Product, Sales, Finance, and Marketing to ensure alignment and shared ownership of customer outcomes throughout the full lifecycle

4+ years of experience at a top tier Management or Strategy Consulting firm
2+ years of operating experience in Corporate Strategy, Business Operations, or Sales Strategy in a high-growth, fast paced environment at a B2B SaaS organization
Experience defining and operationalizing GTM Strategy and proven experience driving impact on retention and expansion metrics (GRR, NRR, etc.)
Strong project management experience with demonstrated ability to effectively manage time, prioritize tasks and work within deadlines
Track-record of collaborating with cross-functional partners to execute projects
Highly motivated, innate intellectual curiosity, and a strong desire to drive impact
Excellent problem-solving skills, and the ability to thrive in a fast-paced, dynamic environment
Outstanding written and oral communication skills

Comprehensive Medical, Vision, and Dental Care
Mental Wellness Benefit
Generous Vacation Policy & Additional Company Holidays
Enhanced Parental Leave
Volunteer Time Off
Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

Senior Revenue Strategy – Operations Manager

Key skills