About this role

Assist with specific Operations processes & Projects under the Agency Sale Team departments.
Assist with New Orders, Publication, Typesetting, Cancellations, & Sales duties as assigned.
Assist the business unit managers with various projects, both short and long term, which includes managing and tracking.
Maintain open communication with all levels of staff relative to the project at hand.
Be a contact for client issue escalation from time to time, as needed.
Effectively provides regular reporting verbal and or written to manager, communicating status of projects, turn times and challenges.
Address inquiries and feedback from internal staff and clients, as needed, professionally and in a timely manner.
Process and track orders
Validate documentation
Manage work queues and SLAs
Coordinate projects
Resolve operational issues
Perform all other duties as assigned

Bachelor’s degree.
5+ years’ experience in default services or related title or mortgage services.
Practical work experience with internet research, troubleshooting, multi-tasking.
Working knowledge of real estate foreclosures, legal publications, postings and auctions.
Proven verbal and written skills.
Must be able to use and have advanced computer skills and be proficient in the Microsoft software products and Visio

Operations & Projects Coordinator

Key skills