Director, Chief of Staff – Strategy & Planning, Global Revenue Operations

Role Overview

• Lead GRO strategic planning processes (LTP, annual planning, operating cadence) and translate enterprise priorities into actionable plans
• Own end-to-end performance management framework including KPIs, dashboards, and business reviews; drive data-driven insights and decision-making
• Provide leadership and strategic direction for two teams of SME: global partner communications, and shared GRO services for internal employee engagement, customer/partner/seller satisfaction surveys and internal budget management
• Develop and execute executive communication strategy, including leadership messaging, organizational announcements, and key presentations
• Establish and manage governance frameworks, operating rhythms, and decision-making processes
• Drive cross-functional alignment across regions and functions; lead strategic initiatives and transformation programs
• Support employee experience, engagement, and organizational health initiatives, including survey insights and action planning
• Oversee compliance and operational rigor, including SOX-related coordination and process adherence
• Act as a trusted advisor to senior leadership, enabling execution, prioritization, and organizational effectiveness
• Creates a performance driven culture that ensures that the organization has the best strategic planning team in the industry.

Requirements

• Bachelor’s degree or equivalent experience
• Typically 10+ years of relevant experience in strategy, operations, consulting, or business management
• Experience working with or supporting senior executive leadership
• Proven track record leading cross-functional initiatives and delivering business impact
• Strong strategic thinking and business acumen
• Advanced analytical and problem-solving skills
• Excellent written and verbal communication, including executive storytelling
• Ability to influence and align stakeholders across complex, matrixed organizations
• Strong program and project management capabilities
• High level of discretion, judgment, and executive presence

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
• 11 paid holidays
• Additional flexible paid vacation and sick leave