Build strong understanding of assigned customers and their marketplaces through a broad range of information sources, including direct customer exchanges, networking, publications, market information, tradeshows, sales conferences and industry events;
Actively solicits existing and potential new customers to gain commitment to our services;
Lead all new business development activities inside assigned accounts, through proposal and negotiation, culminating in new contract agreements and “program” accounts;
Develop and manage efficient account development plan; track progress against key account development milestones; report out progress in regularly scheduled account review sessions;
Prepares call plans to effectively manage time spent with customers for maximum sales impact while minimizing sales acquisition costs;
Ensures that any major conflicts with customers around customer service level and billing issues are resolved;
Calls on all customers and conduct account reviews on major customers on an ongoing basis;
Ensure effective cross-divisional and global coordination with applicable stakeholders.
Provides realistic sales forecasts to management and communicates any significant changes or developments in a proactive and timely manner;
Ensures that sales pipeline is filled with opportunities at various stages of sales cycle;

Education: Bachelor degree.
Years of Experience: > 5-6 yrs of direct sales experience in relevant industry, working experience in healthcare or pharmaceutical industry is preferred.
Knowledge: Preferred knowledge in Clinical service industry, Clinical Study or CRO/CDMO industry, supply chain management.
Competency: Strong communication skills in Chinese and reading and writing skills in business English, presentation skills, influencing skills, drive for results, ability to work independently and as a team member.

Business Development Manager

Key skills