Prospect, research, generate, and develop new leads and opportunities as well as reactivate cold leads.
Provide exceptional customer interaction through product knowledge expertise and excitement
Maintain strong pipeline hygiene by tracking activities and updating records in a CRM
Execute clear communication with potential customers via phone (inbound and outbound), email, and chat
Set appointments for sales teams according to specified qualification standards, to ensure appointment attendance.
Execute lead qualification process and framework.
Strong ability to effectively qualify leads and move them through the sales funnel.
Achieve individual targets and contribute to team and client’s overall KPIs
Manage a healthy pipeline and lead funnel via program systems and tools
Provide actionable insights to market trends, product feedback, customer insights, and learnings based on customer conversations.
Proactively look for problems that can be solved creatively and present recommended solutions
Other applicable duties as assigned

Proven time management and organizational skills.
Previous sales experience preferred, in similar roles, including elements of cold calling, self-prospecting, objection handling and customer service skills.
Must have determination to learn and be coachable, with a positive attitude and open to receiving feedback.
Ability to work within a group and be a collaborative team player.
Proficient in basic computer skills, Microsoft Office, GSuite, and general sales tools such as CRMs.
Ability to professionally communicate and conduct presentations and product demos through both phone and email.

Sales Development Representative

Key skills