Serve as the go-to payroll expert for Malaysia, with deep knowledge of local legislation, tax laws, and compliance standards
Monitor and assess upcoming regulatory changes by working closely with the Compliance Alerts team, industry associations (e.g., Global Payroll Association), and government updates
Partner with the Product Development team to inform and influence the product roadmap and ensure the country-specific functionality is up to date
Maintain and update country workbooks with new legislative requirements and compliance changes
Analyze existing payroll procedures and recommend improvements to eliminate inefficiencies and minimize manual processes
Drive the evolution of Strada Pay by enhancing product functionality, cost-effectiveness, and user experience tailored to local market needs
Lead continuous improvement initiatives within your country for Strada Pay methodology, delivery approach, templates, and standards
Provide subject matter expertise and strategic input to Strada Pay project teams during client deployments, ensuring smooth transitions into operational use
Act as a gatekeeper for client customization requests—balancing innovation with standardization and compliance
Support pre-sales activities by showcasing Strada Pay capabilities to prospective clients, sharing insights, lessons learned, and best practices
Collaborate with peers across the Country Champion network to share knowledge and drive alignment globally

5+ years of experience in Payroll or HR Outsourcing
Deep knowledge of payroll processes, regulations, and compliance requirements within your assigned country or region
Proficiency in Microsoft Office tools, particularly Excel, Word, and PowerPoint
Strong written and verbal communication skills, with the ability to translate complex topics into clear, actionable insights
Highly detail-oriented and process-driven with a continuous improvement mindset
Strong sense of accountability, ownership, and service orientation
Self-motivated, proactive, and adaptable to a fast-paced, global working environment
Able to work pro-actively, independently and collaboratively across multidisciplinary teams

Payroll Country Owner

Key skills