Key skills
FigmaAdobe XDPrototypingUsability Testing
About this role
Role Overview
- Lead the design and delivery of intuitive, customer-centric digital experiences
- Translate business strategy, customer insights, and UX principles into high-quality user interfaces
- Ensure digital experiences are consistent, usable, and aligned to customer needs and CX outcomes
- Oversee design assets, wireframes, prototypes, and design systems
- Apply research and customer insights to inform solutions
- Translate concepts into user flows, prototypes, and interface designs
- Maintain standards, accessibility and brand alignment across platforms
- Monitor UX performance metrics and continuously improve experiences
- Mentor designers and embed design thinking practices across teams
Requirements
- Minimum relevant experience of 5 years
- Proven UX/UI design experience in digital or CX environments
- Experience leading design teams or delivery streams
- Strong capability in prototyping, interaction design, and usability testing
- Proficiency in design tools such as Figma or Adobe XD
- Strong stakeholder engagement and facilitation capability
- NQF Level 7
- Degree, Advance Diploma or Postgraduate Certificate or equivalent
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development