You will support the Partner & Payments team in day-to-day operational tasks related to cost coverage, reimbursements and care fund processes.
You will process and document cases, assist in following up on open items and ensure that relevant information is accurately maintained in our systems.
You will maintain relevant data in our internal systems and ensure information is complete and recorded correctly.
You will assist with communication and coordination with internal teams and, depending on the topic, with external partners such as care funds.
You will create and update overviews, lists and basic analyses in Google Sheets or Excel.
You will identify recurring patterns, sources of error or ambiguities in daily operations, propose improvements and help implement them.
You will support the documentation and standardization of existing processes, for example in guidelines, checklists or process overviews.

You are currently a student, have already completed your studies or are in a gap year.
Ideally you are studying Business Administration, Health Management, Public Health, Social Sciences or a comparable field.
You work carefully and in a structured way and keep an overview even when handling many parallel cases.
You are very meticulous, reliable and detail-oriented and feel comfortable working with forms, applications, spreadsheets and structured processes.
You think analytically, recognise patterns and communicate clearly and reliably.
You have fluent German skills (C2) and good English skills (at least B2).
Desirable: First experience in operations, back office, case management, customer support, administration or a comparable environment.
You are interested in topics related to care, reimbursements and regulated processes and are eager to learn about, understand and actively shape operational workflows in a fast-growing healthtech company.

Urban Sports Club membership to support your fitness
Family & Friends coupon for the Patronus watch
Up to 30 vacation days (starting with 26 days in the first year and 28 days in the second year)
Exclusive corporate benefits with attractive offers
Discounts at restaurants near the office
Choice of hardware (MacBook or Lenovo)
Modern office in the vibrant Friedrichshain neighborhood
Job ticket for a stress-free daily commute
Up to 2 days per week remote work
Regular company and team events to strengthen our cohesion
Team spirit instead of cutthroat mentality – we achieve more together
Quarterly company brunches for networking and exchange

Internship Operations – Partner & Payments, German

Key skills