Senior Claims Consultant – Casualty & Financial Lines

Role Overview

• Manage a portfolio of Casualty & Financial Lines claims, including litigated and non-litigated matters
• Develop and execute claim strategies, proactively managing investigation, liability, reserving, resolution, and escalation of complex issues
• Deliver high-quality service to brokers and stakeholders, acting as a key point of contact
• Support claims governance and performance improvement, including reserving accuracy, legal and supplier management
• Contribute to team capability and business improvement, sharing insights, supporting colleagues

Requirements

• Minimum five years’ experience handling Casualty and/or Financial Lines claims
• Comprehensive knowledge of general insurance, including casualty/financial lines claims
• Demonstrated ability to build and maintain strong relationships with colleagues, brokers, clients, and partners
• Strong capability to interpret data, assess complex claims, solve problems
• Degree qualification in relevant law discipline would be highly desirable

Benefits

• Competitive salary
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• Flexible, Hybrid working in modern CBD offices
• Generous industry performance bonuses
• Generous annual leave plus birthday, well-being, paid parental, volunteering & more
• Tailored professional development programs