Key skills
FirewallsLeadership
About this role
Role Overview
- Employee in our Technical Operation team as a Support Engineer within a currently 5-person team
- Handling 2nd and 3rd level tickets
- Participating in TAC calls with vendors
- Problem management using appropriate methods and tools such as Wireshark
- Performing minor and major updates
- Evaluating and planning major changes
- Supporting service transitions and service onboarding
- Interaction with Cisco colleagues in Professional Services
- 70% operations, 30% project work
- 70% security services, 30% networking
Requirements
- 3–5 years of experience with firewalls, Cisco Firepower and other vendors
- Cisco ISE
- Cisco Umbrella, Cisco Duo
- Syslog servers such as Graylog
- LAN/WLAN: Cisco Classic, Cisco Meraki, Catalyst
- German language level at least C1
Tech Stack
- Firewalls
Benefits
- With an extensive offering from our own academy, individual career planning, expert and leadership programs, vendor certifications and much more, you will continuously develop and never stand still.
- This is reflected in our attractive disability insurance and company pension scheme with subsidies of up to 100 percent.
- Car allowance of €400 per month.