Own and manage program and project initiatives from planning through execution and follow-up.
Coordinate initiatives across global, distributed teams, aligning stakeholders across time zones and priorities.
Lead team engagement, learning, and development activities that improve collaboration and effectiveness.
Identify opportunities to improve team processes, efficiency, and overall experience.
Define and track simple success metrics and share progress with leadership.
Establish regular engagement rhythms such as all-hands meetings, retrospectives, and feedback loops.
Support recognition, visibility, and internal communication efforts that reinforce team connection and impact.
Partner closely with leadership to translate team feedback into actionable improvements.

Approximately 3–5 years of experience in program management, people operations, organizational development, or a related area, or equivalent practical experience.
Ability to manage multiple initiatives at the same time with strong organization and follow-through.
Experience collaborating with cross-functional and global teams.
Comfort working with both qualitative feedback and basic metrics to inform decisions.
Clear, thoughtful communication and facilitation skills with diverse audiences.
A people-centered approach, including empathy, collaboration, and respect for different perspectives.
Ability to work independently while maintaining close alignment with leadership and stakeholders.
Experience supporting analytics, product, or data science teams is helpful but not required.
Willingness to go into the office twice a week in Reforma.

Program Manager – Team Engagement & Effectiveness

Key skills