Accountability to optimize and grow yield
Implements technology solutions to reduce waste, improve yield, improve controls
Develops and implements strategic planning initiatives that maximize yield and growth potential
Establishes short and long-term goals for teams based on key performance metrics
Oversees processes to ensure effective optimization of revenue cycle design, and identify improvements and enhancements
Identifies areas of improvement and create plans to resolve when performance does not meet stated goals
Leads cross-functional workgroups and develops strong partnerships
Ability to break down complex problems into digestible pieces and develop a robust approach to solve
Develops and understands the associated systems and support departments that directly impact revenue cycle operations
Drives the strategic process on internal projects within the team as well as other critical business units
Maintains a current and thorough knowledge of related healthcare revenue operations issues and trends
Responsible for synthesizing numerous sources of data and critical analysis and translating into specific actions
Prepares and communicate insights, key milestones, recommendations, and summaries from analysis to executive leaders
Prepares executive-level presentations to share with leadership

Bachelor's degree required, Master's degree preferred
Minimum of five (5) years of related experience required
Experience implementing complex systems and technology solutions that span across multiple geographies
Experience with strategic planning and implementation of large, complex new initiatives
Strong knowledge and experienced practice with process improvement and project management methodologies, techniques, and processes

Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Family resources, EAP counseling sessions, access Headspace ® , backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

Director, Revenue Operations – ROPS

Key skills