Own the end-to-end administration of the ICM platform ensuring commission calculations are accurate and payouts are processed on time each period.
Maintain plan configuration in the ICM tool — building and updating logic as plan design evolves, and validating changes ahead of each payout cycle.
Investigate and resolve compensation discrepancies and disputes, delivering clear, well-documented resolutions to reps and managers within agreed service levels.
Produce monthly accrual data and submit to Finance within cycle deadlines, with figures reconciled against actuals before submission.
Support the monthly and quarterly compensation reporting cadence, including payout summaries, attainment reporting, and exception tracking for leadership.
Partner with Revenue Operations (RevOps), Finance, and People & Culture (P&C) to ensure data flowing into the ICM tool is accurate — including headcount changes, quota updates, and plan eligibility.
Experience leading or supporting an ICM platform migration — including data mapping, parallel testing, and stakeholder validation — is highly desirable.
Establish and maintain process documentation and standard operating procedures for administration workflows, supporting audit readiness and team continuity.
Identify opportunities to automate or streamline manual administration processes and drive those improvements through to implementation.

Hands-on experience configuring, administering, and troubleshooting ICM platforms such as SPIFF or CaptivateIQ — including plan logic build, exception handling, and full payout cycle management.
Strong command of compensation data — comfortable manipulating and validating large datasets in Excel or Google Sheets, with SQL or similar.
Established background in a Revenue Operations (RevOps) environment, with depth across compensation administration, data workflows, and cross-functional stakeholder management.
Solid understanding of commission plan mechanics — accelerators, draws, clawbacks, multi-currency payouts, and role-based eligibility rules.
Familiarity with the end-to-end compensation cycle from accrual to payout, including Finance reconciliation and audit trail requirements.

Equity with high growth potential, and a competitive salary
Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office;
Access to professional and personal training and development opportunities; Hackathons, Workshops, Lunch & Learns;
We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies.

Senior Sales Compensation Analyst

Key skills