Terrain Design Supervisor

Role Overview

• Leads a team of Artisans to exceed customer expectations by building genuine, long-lasting relationships through personalized attention
• Drives staff knowledge by sharing design and product information on new arrivals and current trends to directly inspire the team & customer
• Actively plans and hosts workshops and special events in their area of expertise shares details to promote Terrain’s unique events, as well as drive engagement and participation
• Delivers a seamless shopping experience through understanding and utilization of systems and applications for an efficient customer interaction
• Exhibits strong communication and contributes content while actively participating and leading daily meetings and/or projects
• Shares passion for plant, horticulture, and floral design & garden style
• Leads by example with setting pace and productivity amongst the Artisan team to ensure they achieve or exceed individual or collaborative design goals and deadlines
• Operates as an expert and resource for Artisans when projects or workload require problem-solving or reprioritization
• Understands the terrain aesthetic and partners with design leadership to create compelling merchandise displays and installations
• Collaborates and communicates with the nursery, event, and operations teams to ensure proper care and restocking of plant displays
• Maintains cleanliness and organization of back of house display areas
• Leads an area of specialty to provide elevated knowledge to customers and associates in a meaningful and interesting way
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Requirements

• Experience in customer service
• Experience in horticultural and floral design
• Basic knowledge of hand tools, wire usage, and glue guns
• Art and design background
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Benefits

• medical
• dental
• vision
• PTO
• generous employee discounts
• retirement savings