Senior Employee Relations Office Partner

Role Overview

• Provide expert guidance on complex workplace issues
• Serve as the primary resource for People and Organization Partners and managers
• Manage performance, conduct, complaints, and terminations
• Collaborate with HR, Legal, and Compliance teams
• Develop managers, preparing them to address daily employee matters
• Lead formal ER processes for manager-level and above employees
• Investigate complex or sensitive employee complaints
• Maintain comprehensive case tracking and documentation across all ER activity
• Mentor managers to build their confidence in handling everyday employee relations matters
• Partner with Legal, Compliance, and P&O peers to ensure policy application is consistent
• Help deliver ER-related training for managers and People function colleagues
• Monitor workplace climate data and surface applicable insights

Requirements

• 5+ years of progressive HR experience with a substantial focus on employee relations, including direct ownership of complex workplace matters
• 5+ years of experience managing formal employee relations processes, including disciplinary actions, risk assessments, performance management, attendance, and terminations from initiation to closure
• 5+ years of experience applying US federal and state employment laws in a multi-state environment
• 5+ years of experience communicating and coaching managers at all levels
• 5+ years of experience using case management systems, including documentation and case tracking
• PHR, SPHR, or SHRM-CP/SCP certification preferred

Benefits

• competitive compensation
• paid time off
• employee assistance program
• parental leave
• paid volunteer hours
• amazing company discounts
• health care benefits starting on day 1
• 401(k)
• tuition reimbursement benefits