Be a key part of Circle K’s journey as we evolve and scale our global loyalty ecosystem and deliver meaningful, personalized customer experiences at every interaction.
Own clearly defined customer and business outcomes (e.g., new loyalty members, increased visit frequency, improved engagement, higher redemption, incremental revenue).
Define success metrics upfront and ensure every initiative has a measurable impact tied to customer behavior and business value.
Continuously evaluate performance of your product area and adjust priorities based on data, insights, and results.
Contribute to the loyalty product vision by identifying high-impact opportunities that drive customer and business value.
Prioritize work based on expected value (customer impact, business potential, strategic alignment), not just stakeholder demand.
Deliver experience capabilities across mobile, web, CRM, and in-store experiences that improve how customers earn, redeem, and engage.
Ensure solutions are scalable, intuitive, and aligned to delivering sustained value over time—not one-off features.
Partner with Loyalty, CRM, Merchandising, Technology, Data, and Retail Systems to align on shared value outcomes.
Champion the customer by ensuring loyalty experiences are relevant, personalized, and easy to understand.

3–5 years of experience as a Product Manager owning digital products end-to-end.
Proven track record of delivering measurable customer and business outcomes, not just features.
Experience with customer-facing platforms (mobile, web, CRM, or loyalty programs).
Strong understanding of KPIs tied to engagement, retention, and customer lifetime value.
Experience working in Agile environments.
Ability to prioritize based on value, balancing short-term wins with long-term impact.
Strong stakeholder management and ability to influence without authority.
Technical fluency with digital platforms, integrations, and data ecosystems.
Preferred Qualifications: Experience with loyalty, rewards, personalization, or CRM platforms; familiarity with customer data platforms (CDPs), segmentation, and lifecycle marketing; experience in retail, e-commerce, or omnichannel environments; understanding of data privacy, consent, and governance.

Complete benefits packages (health insurance, pension contribution etc.)
Possibility of enrolling in stock purchase plan.
Employee discount on fuel.
A nice working atmosphere where we value our employees with access to modern work tools and office space.
The opportunity to develop yourself and grow in an international company: 'As you grow, we grow together.'
Learning opportunities to develop new skills and to evolve professionally in a fast-growing company.

EU Product Manager – Loyalty, Customer Experience

Key skills