LCL & CRM Business Development Manager

Role Overview

• Bridge the gap between pipeline performance and business targets.
• Take ownership of pipeline quality and performance metrics.
• Support sales teams with insights, tools, and training.
• Enhance sales effectiveness, increase customer awareness, and convert opportunities into measurable business results across the Nordic Area.
• Deliver product training across Verticals, KCM, CSP, and Direct Sales teams.
• Communicate product updates, enhancements, and new features to the sales community.
• Drive pipeline growth aligned with regional and area targets, identifying gaps and implementing corrective actions with stakeholders.
• Collaborate with product and sales teams to shorten sales cycles and improve conversion.
• Maintain a high-quality pipeline and continuously improve win, retention, and conversion ratios.
• Analyze lost opportunities to strengthen sales effectiveness and product competitiveness.
• Support onboarding in coordination with LCL stakeholders.

Requirements

• Strong product knowledge and relevant experience in LCL and CRM (Cargo Risk Management) business.
• Solid understanding of the global supply chain industry.
• Strategic and visionary mindset with a focus on growth.
• Strong data-driven analytical skills and a customer-centric approach.
• Ambitious, results-oriented, and confident in driving change.
• Excellent communication and collaboration skills.
• Fluent English, both written and spoken.
• Local language is required (one among Swedish, Danish, Finnish, Norwegian or Latvian according to the country).
• Any additional language of the countries this job is posted is to be considered a plus.

Benefits

• Competitive compensation and benefits package designed to support your success and well-being.
• Opportunity to make a meaningful commercial impact in a key Area role.
• Strong career development and learning opportunities in an inclusive and collaborative culture.
• Embrace diverse perspectives.