Provide operational coordination for the successful execution of virtual live instructor led programs delivered via Zoom as well as in-person live instruction deliveries.
Manage internal L&D communications, including monitoring and responding to the L&D team inbox and learner inquiries.
Assist with scheduling, logistics, and communications for virtual and in-person learning programs.
Support program owners with communications, enrollments, and follow-ups.
Support administration and reporting for learning platforms such as Docebo LMS and Skillsoft Percipio.
Track learner activity, completions, engagement metrics, and program adoption.
Maintain accurate learning data and reporting processes.
Analyze learning program data including engagement, completion rates, learner feedback, and adoption metrics to evaluate program effectiveness.
Identify trends across learning systems, workforce data, and surveys to generate insights that inform learning strategy and improvements.
Produce program insights, evaluation reports, and recommendations to support continuous improvement.

Bachelor’s degree in Human Resources, Business, Organizational Development, Analytics, or related field, or equivalent experience.
2–3+ years of experience in Learning & Development, HR analytics, training operations, or a related function.
Strong Excel and data analysis skills with the ability to interpret data and translate insights into recommendations.
Strong written and verbal communication skills and the ability to collaborate with cross-functional stakeholders.
Service-oriented mindset; comfortable dealing with ambiguity, team-player and results obsessed.
Experience with Docebo LMS, Skillsoft Percipio, or similar enterprise learning platforms.
Experience using Tableau or other data visualization tools.
Experience using Articulate360 to build online learning courses.
Experience facilitating and leading instructor-led classes and workshops in both a virtual and in-person learning environment.
Familiarity with skills mapping, workforce capability frameworks, or skills-based talent development.
Experience using AI tools to analyze data and identify trends or insights.
Knowledge of learning evaluation models such as ADDIE or Kirkpatrick.

Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe

Learning & Development Analyst

Key skills