Senior Information Technology Business Operations Chief of Staff

Role Overview

• Serve as a trusted advisor to synthesize issues, surface options, and recommend decision-grade actions
• Provide oversight of actions related to operations, risk, and portfolio/financial management; ensure consistent follow-through
• Foster a culture of collaboration and continuous improvement
• Facilitate collaboration between various divisions to ensure alignment on priorities and initiatives
• Coordinate across the executive director’s leadership team to build alignment, remove blockers, and track commitments to closure
• Manage the executive director’s cadence (meetings, prep, readouts) and triage incoming requests to protect executive time
• Prepare materials for executive meetings, including presentations, reports, and strategic documents
• Produce clear, timely business performance updates and executive scorecard updates that drive leadership decisions
• Maintain dashboards and executive metrics Objectives and Key Results (OKRs) and Key Performance Indicators(KPIs) to ensure alignment to strategic priorities and enable fact-based course corrections
• Translate complex data into concise, actionable narratives and recommendations for senior leaders
• Act as a strategic partner: anticipate needs, identify opportunities to scale or simplify work, and ensure initiatives align to the IDT&S vision and roadmap
• Monitor budget-to-actuals and recommend course corrections. Coordinate workforce and resourcing requests through intake, prioritization, and approval from the Leadership Team (LT), Human Resources (HR) and Finance)
• ensuring healthy backlog management for the organization
• Ensure timely, consistent communication across regions and stakeholders

Requirements

• Bachelor's degree or equivalent work or military experience
• 5+ years of experience in an Information Technology, Digital, or Engineering environment
• 5+ years of experience with program and/or portfolio delivery
• 5+ years of experience influencing and building strong relationships with stakeholders and senior leaders across functions
• 5+ years of experience managing metrics to drive data driven solutions/decisions
• 5+ years of experience developing presentations for and presenting to executive leadership
• 5+ years of experience working in a fast-paced environment with ambiguity

Benefits

• health insurance
• flexible spending accounts
• health savings accounts
• retirement savings plans
• life and disability insurance programs
• paid time off