Onboard new customers and create custom workflows tailored to the needs of each office
Train new clinicians and dental teams to use the DentalMonitoring suite of solutions
Nurture existing customers so they maximize the benefits of the DentalMonitoring Artificial Intelligence technology and dashboard
Build strong relationships with customers so they endorse the brand and continue to use and advocate for DentalMonitoring products
Act as a technical bridge between the customers and DentalMonitoring platform
Support and attend local trade shows
Work and communicate with regional sales managers, customer success, inside sales, and sales representatives in order to provide the best onboarding experience for the customer
Influence doctors and staff to adopt new protocols while alleviating any of the customers’ hesitations to adopt a disruptive technology
Travel up to 60% to train and support in person office implementation

3+ years of experience in dentistry and/or orthodontics or equivalent degree
Excellent understanding of the conceptual/consultative sales approach
Consultative, training and implementation experience
Ability to build and maintain partnerships with internal and external clients
High level of IT/computer science knowledge and a strong interest in new technologies
Ability to act diplomatically, demonstrate listening skills and empathy
Ability to influence and provoke changes in clients' way of thinking
Ability to prioritize tasks, organize and prioritize priorities
Proactive and independent, enthusiastic, and curious
Good critical thinking and innovation
Excellent writing and analytical skills
Excellent interpersonal and relationship-building skills
Ability to solve problems quickly and efficiently
Native of the local language and advanced level in verbal and written English

Training & Implementation Specialist

Key skills