Work within a defined territory to generate and qualify new leads and opportunities
Research and develop a plan for breaking into your assigned territory
Partner closely with marketing on GTM strategy
Build trusted relationships with prospective customers, understand their needs and recommend the right Sitero solutions/products
Meet and surpass your sales goals
Attend conferences and represent Sitero's Clinical and eClinical products
Drive efforts for customer expansion by identifying opportunities for upselling and cross-selling
Support management of RFIs/RFPs, vendor qualifications and audits for existing accounts
Manage all procurement activities: PO’s, change orders, amendments, MSA renewals etc.
Oversee the onboarding process for customer base, ensuring a smooth and efficient implementation of Sitero
Collaborate closely with other departments to ensure seamless customer experience
Gather formal customer feedback and ensure Customer Satisfaction objectives are achieved.
Accountable for client finances including PO’s and pursuing opportunities for organic growth within the customer portfolio
Accurately forecast bookings and revenue to ensure performance against financial targets

Minimum of 5 years working for a Contract Research Organization (CRO), Life Sciences technology company or Pharmaceutical/Biotech organization
Previous experience as a CRA, CTM, or in Clinical Operations is strongly preferred
Previous experience in outside Business Development, Account Management or related sales/commercial role is preferred
4-year degree from an accredited college is required
Strong knowledge and experience of sales databases such as Salesforce, pipelining, and cold calling to create new business
Must be willing to travel up to 50% of the time.

Director, Business Development

Key skills