Act as the primary technical point of contact for carriers and freight forwarders during interface onboarding.
Coordinate and manage onboarding scope, timelines, and expectations with internal teams and external stakeholders.
Configure integration settings in the TMS and prepare test data required for onboarding.
Support and execute technical integration testing, including message validation, error analysis, and issue resolution guidance.
Analyze interface messages and support carriers in resolving integration issues.
Coordinate and support interface go-live activities and provide short-term post–go-live hypercare support.
Communicate progress, risks, and milestones through regular and structured status updates.
Contribute ideas for improving delivery processes and support the implementation of improvements.
Maintain and regularly improve onboarding documentation, templates, and runbooks.

Strong interest in IT and software solutions, especially SaaS platforms and B2B integrations.
High attention to detail and a strong interest in technical configuration and troubleshooting.
Ability to work in a structured manner while managing multiple onboarding projects in parallel.
Strong customer-facing communication skills in English; additional European languages are a plus.
Basic understanding of EDI integration concepts, standards, or delivery methodologies is a plus.
Experience in logistics, supply chain, or transportation management processes is a strong plus.

A permanent contract.
Hybrid working model (3 days at the office and 2 from home).
An international working environment, with over 40 nationalities in the Alpega Team.
Possibilities to create and design structures, systems and processes on one’s own responsibility.

Junior Technical Consultant

Key skills