Act as a trusted advisor to the SVP of Global Operations and Service, providing strategic counsel and operational support on critical business decisions and goals.
Manage the Global Operations and Service SVP’s office, including prioritizing operational topics, preparing briefing materials, and coordinating high-level meetings.
Manage weekly GO&S leadership staff meetings including, but not limited to, setting the agenda, providing insights and analysis to inform strategic conversations and tracking follow through to increase accountability
Support key strategic initiatives including board materials, investor presentations, town hall presentations, leadership meetings, and annual planning
Work cross-functionally with departmental leaders and stakeholders to kick-off, actionize, and provide support across key company initiatives
Oversee our goal-setting process, working with our management team to set, align and track company goals
Drive and lead critical strategic operational projects to deliver results

Previous experience in Chief of Staff, Operations, or Strategy roles working closely with senior management
Agile and action-oriented with a proven ability to drive results
Excellent written and verbal communication skills, and comfortable interacting with senior leaders, external partners, and staff at all levels
Exceptional analytical, problem-solving, and project management skills
Demonstrated ability to lead a large portfolio of strategic initiatives and projects in a cross-functional environment on tight deadlines
Thrives in ambiguous situations and has a bias for action, high emotional intelligence

Chief of Staff, Global Operations – Services

Key skills