Manage clinical and patient administration, including GP letters, prescriptions, test results, and urgent clinical correspondence
Oversee GP record workflows, ensuring accuracy, follow up, escalation, and tracking
Act as a central liaison between patients, GP practices, and internal clinical teams
Support office operations and facilities, including visitor management, supplies, deliveries, and meeting coordination
Provide administrative support to finance, including invoicing and basic financial processes
Attend meetings, capture actions, and track follow ups to support delivery and accountability
Support internal events, office culture, and day to day staff needs
Assist with health, safety, and compliance, including fire safety procedures and onboarding support

Previous experience in an administrative role, ideally within a healthcare or clinical environment
Excellent written and verbal communication skills, with the ability to correspond professionally with patients, clinicians, and external partners.
Strong organisational skills and the ability to manage multiple workstreams simultaneously.
Proficiency in Microsoft Office Suite, particularly Excel and Outlook.
High attention to detail and accuracy, especially when handling confidential patient data.
Confident and welcoming interpersonal skills, able to engage positively with a wide range of people.
Able to work independently and use initiative to resolve issues as they arise.

Medical & Operations Administrator

Key skills